I. INFORMATION IN COMPLIANCE WITH LAW 34/2002 OF JULY 11, ON SERVICES OF INFORMATION AND ELECTRONIC COMMERCE COMPANIES
In compliance with the provisions of Article 10 of Law 34/2002 of July 11, on Services of Information Society and Electronic Commerce (hereinafter, LSSI-CE), in an express, accurate and unequivocal manner, both to the intended users of the service and to the competent bodies, the following aspects related to the service provider of the information company are reported:
COMPANY NAME: ILAYA INTERNATIONAL GROUP, S.L.
ACTIVITY: Medical services for pregnancy
ADDRESS: Av. Cortes Valencianas, 58, 9º, 10ª, 46015 Valencia (Valencia) Spain.
TEL. (+34) 963 211 501
MERCANTILE REGISTRY DATA: Mercantile Registry of VALENCIA Volume 10087, Book 7369, Folio 96, Section 8, Page V 169531
II. INFORMATION IN COMPLIANCE WITH THE PERSONAL DATA PROTECTION REGULATION
The European Union and Spain have data protection rules designed to protect your personal information, which are binding on our entity. For this reason, it is very important that you understand clearly what we are going to do with the personal data we ask for. We will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
If after reading this information you have any questions, please do not hesitate to ask us.
Thank you very much for your cooperation.
1. Contact our data protection inspector
Our organization has a data protection inspector to whom you may send any complaints, questions or suggestions about the use of your personal information.
Our data protection inspector is AUDIDAT, which can be contacted at:
Telephone number: 96 131 88 04
Contact email address: email@example.com
2. What are we going to use your data for?
In general, your personal data will be used to be able to relate to you, to be able to provide you with our services and to respond to requests you make to us through the forms on our website. They may also be used for other activities, such as advertising or promoting our products and services.
3. Why do we need to use your data?
Your personal data are necessary to be able to relate to you and be able to provide our services, which allows us to use your information legally.
However, there are certain situations in which we will need your prior permission to be able to perform certain activities, such as being able to send you advertising or publish your image on the Internet. For this, we will put at your disposal a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.
4. Who will have access to the information we request?
In general, only the duly authorized personnel of our entity will have access to the information that we request.
Similarly, those entities that need to have access to your personal information so that we can provide our services may be familiar with it. For example, our bank will have your data if payment for our services is made by card or bank transfer.
Likewise, your information will be known by public or private entities to which we are obliged to provide your personal data to comply with any law. For example, the Tax Law requires us to provide the Tax Agency with certain information about economic operations that exceed a certain amount.
In the event that we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to make a decision.
5. How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
For this, our entity has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data are safe at all times.
6. Will we send your data to other countries?
Some countries are safe for your data, and others are not so secure. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.
In the event that, in order to provide our services, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission and apply effective security measures that reduce the risks.
7. How long will we keep your data?
We will keep your data during our relationship and as long as we are required to by law. Once the legal deadlines have passed, we will proceed to eliminate your data in a safe and environmentally friendly manner.
8. What are your data protection rights?
You may contact us at any time to find out what information we have about you, rectify it if it is incorrect and eliminate it once our relationship is finished, as far as this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is known as “portability” and may be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, to be able to identify you.
In the offices of our entity we have specific forms to request these rights and we offer our assistance to complete them.
To learn more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection (www.agpd.es).
9. Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent at any time if you change your mind about the use of your data.
For example, if you were interested in receiving advertising for our products or services, but no longer wish to do so, you can let us know through the form available in the offices of our entity.
10. If you believe your rights have been neglected, where can you make a claim?
If you believe your rights have been ignored by our entity, you may file a claim with the Spanish Agency for Data Protection, through one of the following means:
• Electronic headquarters: www.agpd.es
• Postal address: Spanish Agency for Data Protection, C / Jorge Juan, 6, 28001-Madrid
• Via telephone: 901 100 099, 901 266 35 17
Filing a claim in the Spanish Agency for Data Protection does not entail any cost, and the assistance of a lawyer is not necessary.
11. Will we develop a profile of you?
Our policy is not to create profiles of the users of our services.
However, there may be situations in which, for the purpose of providing a service, commercial or otherwise, we need to develop profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will always inform you in advance and will apply effective security measures that protect your information at all times from unauthorized persons.
12. Will we use your data for other purposes?
Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission beforehand through clear options that will allow you to decide on this.
13. Quality of the data processed
Our policy is not to collect data from people under the age of thirteen, and in the event that a person under thirteen years old provides us with their data, we will delete it immediately.
You must not provide false information or the data of third parties without their consent.